Responsible Gaming

1. Our Commitment

At Dracula Casino, gaming should always be a form of entertainment — never a way to make money or escape problems. We are committed to providing a safe environment and the tools you need to stay in control. The vast majority of players enjoy gambling responsibly, and we want to help keep it that way.

2. Recognising the Warning Signs

Gambling may be becoming a problem if you:

• Spend more time or money than you intended.
• Chase losses in an attempt to win them back.
• Borrow money or sell possessions to fund play.
• Gamble to cope with stress, anxiety, or low mood.
• Neglect work, studies, family, or friends because of gambling.
• Feel guilty, anxious, or irritable about your gambling.

3. Player Control Tools

Your account includes free tools to help you manage your play:

• Deposit limits — cap how much you can deposit daily, weekly, or monthly.
• Loss & wager limits — set a ceiling on what you can stake or lose.
• Session reminders — get alerts about how long you have been playing.
• Reality checks — pause to review your activity at intervals you choose.
• Time-out — take a short break of 24 hours up to 6 weeks.

You can activate these any time in your account settings, or by contacting support.

4. Self-Exclusion

If you need a longer break, self-exclusion lets you close access to your account for 6 months, 1 year, or permanently. During this period we will not accept your wagers and will remove you from marketing communications. Self-exclusion cannot be reversed before the chosen period ends.

5. Protection of Minors

Gambling is strictly for adults of legal age in their province or territory. We verify the age of every player and support filtering software such as Net Nanny and FamiSafe to help guardians block access on shared devices. Always keep your login details away from anyone under the legal age.

6. Tips for Safer Play

• Set a budget before you play and stick to it.
• Only gamble with money you can afford to lose.
• Treat gambling as entertainment, not income.
• Never chase your losses.
• Take regular breaks and don't play when upset or under the influence.
• Balance gambling with other activities you enjoy.

7. Where to Get Help

If gambling is affecting your life, confidential support is available across Canada:

• ConnexOntario — 1-866-531-2600 · connexontario.ca
• Responsible Gambling Council — responsiblegambling.org
• Canada Safety Council / Problem Gambling — provincial helplines available 24/7.
• GamCare — gamcare.org.uk

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